Free shipping from 69€ in Germany 📦
We currently only deliver within Germany & to selected EU countries. The shipping time within Germany is 1-5 working days. Within the EU, shipping may take a little longer.
🇩🇪 Shipping within Germany
🇪🇺 European Union
The buyer shall bear the direct costs of returning the goods.
Cancellation policy for consumers for a contract in which the goods are delivered in a single delivery
Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise the right of withdrawal, you must inform us (MBG International Premium Brands GmbH) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
Sample withdrawal form
(If you wish to cancel the contract, please fill out this form and send it back to us).
- To [MBG International Premium Brands GmbH, Oberes Feld 13, 33106 Paderborn // shop@mbgglobal.com, phone +4952515461437]:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
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(*) Delete as appropriate.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
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